Shipping
& Returns
Customer Care
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SAME DAY SHIPPING DAYS: We are currently testing our same day shipping for Singapore only. While our standard shipping is four days on average, same day shipping happens within 24-hrs for all SG orders.
STANDARD SHIPPING means we process your order the day we receive it and send it by regular mail.
Depending on where you are shipping parcel delivery may vary. Most of our customers receive their items between 2-5 days (excluding custom items).
TRACKING NUMBER Please write us at robert@kellermedia.sg to receive your tracking number.
https://www.singpost.com/track-items
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INTERNATIONAL - We have discontinued international shipping and are only selling domestically in Singapore.
Return & Exchange Policy
Each visor is handmade, handsewn, and unique. We inspect every visor that goes out but we have found that no two visors are exactly the same in shape, colour or fit. Sometimes a little bend here or an odd fold there makes the visor quite authentic.
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If your visor arrives damaged please write us at: robert@kellermedia.sg
